Last Updated: October 2025

Thank you for shopping at PrintFlow Studio.
We strive to ensure you are completely satisfied with your purchase.
If you are not satisfied, please review our refund and return policy below.

1. Return Eligibility

As we sell customized and personalized sublimation products (such as mouse pads, printed items, and similar goods), returns are only accepted under specific conditions:

  • The product is defective or damaged upon delivery.

  • The product received is incorrect or not as described.

To be eligible for a return:

  • You must notify us within 48 hours of delivery.

  • The product must be unused, in its original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

We do not accept returns or refunds for:

  • Customized or personalized products once printed.

  • Products damaged due to customer misuse.

  • Items returned after 48 hours of delivery without prior approval.

3. Refund Process

Once we receive and inspect your return, we will notify you of the refund status.
If approved:

  • Refunds will be processed to your original payment method within 7–10 business days.

  • You will receive an email confirmation once the refund has been initiated.

If the product is not eligible for a refund, we will notify you via email.

4. Exchange Policy

We only replace items if they are defective, damaged, or incorrect.
If you need to exchange it for the same item, please contact us at:
📩 support@printflowstudio.shop
📞 +91 6297537955

5. Shipping Returns

You will be responsible for paying your own shipping costs for returning the item (unless the return is due to our mistake).
Shipping costs are non-refundable.

6. Contact Us

For any return, refund, or exchange inquiries, please contact our support team:
📩 support@printflowstudio.shop
📞 +91 6297537955
🌐 www.printflowstudio.shop