⚖️ Terms & Conditions – PrintFlow Studio

Last updated: October 2025

Welcome to PrintFlow Studio. By accessing or using our website (www.printflowstudio.shop) or placing an order with us, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

This website is operated by PrintFlow Studio, a proprietorship business based in Sonamukhi, West Bengal, India.
Throughout the site, the terms “we,” “us,” and “our” refer to PrintFlow Studio. By using our website, you agree to these Terms & Conditions, our Privacy Policy, and any other notices posted on our site.

2. Products & Services

We specialize in custom and personalized printed products, such as mouse pads, mugs, and other sublimation-based items.
All products are made to order and may have slight variations in color or print due to lighting and screen differences.

3. Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.

  • Payments are processed securely through trusted gateways like Razorpay or Cashfree.

  • We do not store any credit/debit card or banking information.

4. Orders & Custom Designs

  • Once an order is placed and payment is confirmed, production begins immediately.

  • For customized products, customers are responsible for providing accurate artwork, images, or text.

  • PrintFlow Studio is not responsible for printing errors caused by incorrect or low-quality files provided by the customer.

5. Shipping & Delivery

  • Orders are usually processed within 2–4 business days after confirmation.

  • Delivery timelines may vary based on location and courier partner.

  • Tracking details will be provided once your order is shipped.

  • We are not responsible for delays caused by courier services or unforeseen events.

6. Returns, Refunds & Cancellations

  • As our products are custom-made, returns or cancellations are only accepted for damaged, defective, or incorrect items.

  • Customers must contact us within 48 hours of delivery with a photo or video proof of the issue.

  • Approved refunds or replacements will be processed within 7 working days.

7. Intellectual Property

All content on this website — including logos, designs, images, and text — is the property of PrintFlow Studio.
You may not use or reproduce any content without prior written permission.

8. Limitation of Liability

PrintFlow Studio shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. The latest version will always be available on our website.

10. Contact Information

For any queries or support, please contact us:
📧 Email: support@printflowstudio.shop
📞 Phone: +91 6297537955
📍 Address: Sonamukhi, Bankura, West Bengal, India

PrintFlow Studio – Where Creativity Meets Consistency 🎨